Wednesday, September 28, 2022

Create New User

What You Will Need Before You Begin:

  • Unit Serial Number of each unit (PFD and/or MFD) installed in your aircraft.

  • Valid Email Account.

  • Aircraft Make, Model and Tail Number.

  • A valid Visa/Mastercard/Discover/American Express credit card number and expiration date, if signing up for Avidyne services.

  • NOTE: For security reasons, this page and ALL OTHER PAGES will "timeout" after 15 minutes of inactivity.


Create new user logon.  For more information, see notes below.

(4-20 characters - no spaces)
(6-20 case sensitive characters - no spaces)
(must exactly match above)
(Case sensitive)

The UserName provides a means of uniquely identifying you to MyAvidyne.

All of your personal information, Avidyne installed equipment, aircraft information, billing data and flight history is linked to the UserName you initially setup.  Therefore it is important that you write down your UserName and Password and store it in a safe place that is easily accessible.

Helpful Hints:
  • The Password is case sensitive, which means that JohnSmith is different than johnsmith, johnSmith or Johnsmith
  • The UserName must be at least 4 characters long and cannot contain spaces.  Special characters (@, $, etc.) should not be used either.
  • The Password must be at least 6 characters long and cannot contain spaces.  Special characters (@, $, etc.) should not be used either.
  • If you try to create a UserName that someone else has already used, then you will receive an error: Password does not match Username and will need to choose another UserName.  For example, assume that Smith is already taken, then try Smith1.
  • Although your aircraft's tail number ('N' number) may seem like a good choice for a UserName, you may have second thoughts, if you sell your aircraft in the future.

The purpose of the Password Question and Answer is to provide an alternative means of validating your credentials in the event you should forget your password.  If this should happen, the system will display your Password Question and provide you with an opportunity to input the Password Question Answer.

The answer you supply will be compared against the answer you had provided previously on the Logon Info form.  If there is an exact match, your credentials will be flagged as validated.

Helpful Hints:
  • The answer to the question you ask should be obvious to you and not very obvious to others.  For example, "What color is the sky?" may not be an appropriate question to use.
  • "What is your mother's maiden name?" is a common password question that provides a reasonable level of protection in most cases.

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